Charity Work Melbourne, Telcos Melbourne, CSR


Captivate on Hold CEO Mark Horwood visited Melbourne in early April this year. The purpose of the trip was to catch up with a few interesting and passionate clients, Broadsoft’s Communications agency and charity work.

He met Access4, a BroadSoft reseller, which is a renowned Unified Communications solutions reseller based out of Victoria and with Dealer IT which specializes in providing IT and voice systems for cars, trucks and other automotives in the east coast. The company is known for its customer service and high standards that they follow.

Another telco Mark met with during his business trip to Melbourne was BroadSource, a leading provider of telecommunications management software.  Haydn Faltyn, the CEO of BroadSource has been of great help in installing Captivate on Hold on BroadWorks platform and ensured it worked seamlessly.

During his visit, Mark also ran into Manny Christophidis, the Australian Sales Director ANZ at BroadSoft and met with Terry Alberstein, Managing Director of Navigate Communication, who handles Broadsoft’s PR in Australia.


For the first time, Mark was the guest of the board of the Rotary Club of Melbourne. This meeting was to discuss the charity event that Mark runs in Perth Australia – The Ramble to raise funds. Held in April this year, this fundraising event raised just over a million dollars. The Rotary club is looking to replicate the event in Melbourne Australia and Mark would be working with them for the next twelve months to make this event a success.