CAPTIVATE CONNECT This rebrand is the first in 21 years. Captivate On Hold will cease to exist this week, becoming Captivate Connect, reflecting its suite of tech products. It is a global telecommunications company with 3500 customers globally, and offices in South Africa, Maldive Islands and Perth Australia. There are 50 customers in the Maldives.
With increasing demand for on-hold business phone technology solutions providing services, we launched the re-branded Captivate Connect on July 27, 2017, at our Burswood head office in Perth Australia. AUSTRALIAN TELECOMMUNICATION COMPANY RE-BRANDING The Australian telco rebranding launch had CEO Mark Horwood outlining how Captivate’s range of telecommunications business products – including inStore and Interactive On-Hold[…]
42 Million Unanswered Phone Calls to Centrelink Captivate is here to help solve the problem of Centrelink’s unanswered phone calls. ‘If we can’t reduce your phone call abandoned (phone hang up) rate, Captivate will refund our fees!’ Perth-based technology company, Captivate, is volunteering its caller engagement expertise to help Australia’s wealfare angency Centrelink weather a crisis[…]
PHONE TECHNOLOGY COMPANIES DEAL Australian technology company Captivate Connect has signed a deal to provide its unique dynamic phone call waiting On Hold services to MetTel clients in the United States of America. MetTel is a leader in the Cloud-based Telephony in America and is a Powered by BroadSoft partner while Captivate is a Solutions[…]
Major carriers used the threat of the upcoming “copper cut-off” to approach Captivate On Hold. As a business with one foot firmly in the technology camp we were able to sort our own cost effective solution for telephony on the NBN once it arrived in Burswood, Western Australia. The following is an exerpt from[…]