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Australia Signs MetTel America in Landmark International Deal

PHONE TECHNOLOGY COMPANIES DEAL Australian technology company Captivate Connect has signed a deal to provide its unique dynamic phone call waiting On Hold services to MetTel clients in the United States of America. MetTel is a leader in the Cloud-based Telephony in America and is a Powered by BroadSoft partner while Captivate is a Solutions[…]

Phone Caller on hold Experience

Phone Caller Experience

Phone Caller Customer Experience Case Study World-leading Cloud-based On Hold phone technology can report On Hold usage on BroadSoft’s BroadWorks based platforms. For this example, we chose a US client using our service through BroadWorks,  Hosted PBX, delivered by MetTel. The end user is a specialist medical consulting group based in New York. Phone Call Waiting[…]