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Tag: market research

Music & Messages On-hold Business Phone Technology

Music & Messages On-hold Business Phone Technology In the dim dark past market research done by music on hold providers showed that the average time a phone caller spent on hold was 60.5 seconds. This phone call waiting time drove the technology of On Hold from silence to Greensleeves, to cassette players, then CD players[…]

Posted in Industry News Tagged market research, phone technology

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