On-hold Phone Technology, Telecommunications Company Rebranding

With increasing demand for on-hold business phone technology solutions providing services, we launched the re-branded Captivate Connect on July 27, 2017, at our Burswood head office in Perth Australia. AUSTRALIAN TELECOMMUNICATION COMPANY RE-BRANDING The Australian telco rebranding launch had CEO Mark Horwood outlining how Captivate’s range of telecommunications business products – including inStore and Interactive On-Hold[…]

Interactive Call Waiting On-hold Phone Messages Company

Interactive Phone Call Waiting On-hold Messages Company Interactive On Hold is an illustration of the company’s continual evolution. Now as Captivate Connect, it has innovated phone technology and adapted constantly – to the ever-changing wants and needs of business customers – since the phone services company began in 1999. Captivate’s CEO Mark Horwood said the understanding Captivate has[…]

On hold phone tips

4 On Hold Phone Message Tips

On Hold Phone Message Tips Four clichés about On Hold messages you should avoid Thanking phone callers. People don’t want your thanks; they want you to answer their call. By thanking them for phone calling or holding, you simply patronise and aggravate them. Remember, a happy caller leads to a happy call (and thereby a[…]

Australian Telco History

History of Australian Phone Audio On-hold Message Telco Captivate On Hold CEO Mark Horwood is an ideas man and has run businesses in Perth, Western Australia, for more than 40 years. He began his professional life studying Electrical Engineering from Curtin University, had a stint as a public servant and later worked for Belgian industrial group Schneider Empain.[…]