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COMMODITIZATION COULD BE THE ANCHOR TAKING YOU TO THE BOTTOM.
Customer Experience

COMMODITIZATION COULD BE THE ANCHOR TAKING YOU TO THE BOTTOM.

We are becoming increasingly aware that commoditization is here to stay for at least the next decade or two. When...
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THE MOST VALUABLE COMMODITY IS DATA
Customer Experience

THE MOST VALUABLE COMMODITY IS DATA

Is your phone system ready for when ASIC mandate call recording? Does it have the capability to interrogate, anaylse and...
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DON’T HESITATE WHEN YOU CAN CAPTIVATE
Customer Experience

DON’T HESITATE WHEN YOU CAN CAPTIVATE

Typical marketing channels, like the internet, are becoming less and less effective. In such a dense market, businesses are struggling...
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ARE YOU BRAVE ENOUGH TO START A CONVERSATION THAT MATTERS?
Customer Experience

ARE YOU BRAVE ENOUGH TO START A CONVERSATION THAT MATTERS?

Are you satisfied? When asked this question, naturally, our minds wander to situations we are most vulnerable. However, would you...
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YOU CAN’T IMPROVE WHAT YOU CAN’T MEASURE
Communication Customer Experience Solutions

YOU CAN’T IMPROVE WHAT YOU CAN’T MEASURE

Caller Sentiment - making consumers your first priority! Certainly, it’s simple to measure output, sales, logistics, and cash flow in...
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Phone Music On Hold Examples
Music On-hold

Phone Music On Hold Examples

Easy Listening Phone Music On Hold Example   Fall back phone music example when nothing else suits Our most popular...
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Telstra Vantage, Interactive On Hold
Communication Industry News

Telstra Vantage, Interactive On Hold

Telstra Vantage is on at the Melbourne Exhibition Centre today where David Elliott and CEO Mark Horwood release Interactive On Hold...
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Industry News

Captivate Connect

CAPTIVATE CONNECT This rebrand is the first in 21 years. Captivate On Hold will cease to exist this week, becoming...
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On-hold Phone Technology, Telecommunications Company Rebranding
Industry News Uncategorized

On-hold Phone Technology, Telecommunications Company Rebranding

With increasing demand for on-hold business phone technology solutions providing services, we launched the re-branded Captivate Connect on July 27, 2017,...
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Sonee Sports Store, Maldives Islands
Communication Industry News Marketing Your Business Solutions

Sonee Sports Store, Maldives Islands

Based in Male, Maldives, Sonee Sports uses Captivate's in-store radio solution to enhance customer experience and engagement. Our valued client...
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Centrelink’s Millions of Unanswered Phone Calls
Communication Industry News Solutions

Centrelink’s Millions of Unanswered Phone Calls

42 Million Unanswered Phone Calls to Centrelink Captivate is here to help solve the problem of Centrelink's unanswered phone calls....
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Business Improvement Ideas
Communication Marketing Your Business

Business Improvement Ideas

BUSINESS IMPROVEMENT THOUGHT OF THE DAY 02 JUNE 2017 20% of shoppers need to validate their choices. Understand the emotions...
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1st Pet Veterinary Clinic, Arizona, America
Industry News Solutions

1st Pet Veterinary Clinic, Arizona, America

PHONE CALL WAITING, VETERINARY CLINIC AMERICA Captivate had a referral from Vonage Business regarding a recently signed customer, 1st Pet...
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Melbourne Phone Audio On-hold Podcast, B2B Business Executive Discussions Australia
Communication Industry News

Melbourne Phone Audio On-hold Podcast, B2B Business Executive Discussions Australia

Our CEO Mark Horwood, visited Melbourne Victoria, Australia early April this year. Here is a podcast of what he said...
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Australia Signs MetTel America in Landmark International Deal
Communication Industry News

Australia Signs MetTel America in Landmark International Deal

PHONE TECHNOLOGY COMPANIES DEAL Australian technology company Captivate Connect has signed a deal to provide its unique dynamic phone call...
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Charity Work Melbourne, Telcos Melbourne, CSR
Communication Industry News

Charity Work Melbourne, Telcos Melbourne, CSR

TELCOS MELBOURNE AUSTRALIA Captivate on Hold CEO Mark Horwood visited Melbourne in early April this year. The purpose of the...
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Interactive Call Waiting On-hold Phone Messages Company
Communication Marketing Your Business Uncategorized

Interactive Call Waiting On-hold Phone Messages Company

Interactive Phone Call Waiting On-hold Messages Company Interactive On Hold is an illustration of the company’s continual evolution. Now as Captivate...
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Benefits of Interactive On Hold Phone Messages
Solutions

Benefits of Interactive On Hold Phone Messages

The benefits of Interactive On Hold phone messages explained in this podcast by telco CEO Mark Horwood. He says it...
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Global First:  Interactive On Hold Phone Call Waiting Service
Communication Industry News

Global First: Interactive On Hold Phone Call Waiting Service

Australian technology company, Captivate On Hold – a global leader in hosted telephony add-on services – is in the final...
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Interactive Phone Call Waiting On Hold Phone Message Services
Communication Industry News

Interactive Phone Call Waiting On Hold Phone Message Services

New Innovative Phone Call Waiting On Hold Product Completes Interoperability Testing With the BroadSoft BroadWorks® Call Control Platform     PERTH:...
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