We are becoming increasingly aware that commoditization is here to stay for at least the next decade or two. When...

Is your phone system ready for when ASIC mandate call recording? Does it have the capability to interrogate, anaylse and...

Typical marketing channels, like the internet, are becoming less and less effective. In such a dense market, businesses are struggling...

Are you satisfied? When asked this question, naturally, our minds wander to situations we are most vulnerable. However, would you...

Caller Sentiment - making consumers your first priority! Certainly, it’s simple to measure output, sales, logistics, and cash flow in...

Easy Listening Phone Music On Hold Example   Fall back phone music example when nothing else suits Our most popular...

Telstra Vantage is on at the Melbourne Exhibition Centre today where David Elliott and CEO Mark Horwood release Interactive On Hold...

With increasing demand for on-hold business phone technology solutions providing services, we launched the re-branded Captivate Connect on July 27, 2017,...

Based in Male, Maldives, Sonee Sports uses Captivate's in-store radio solution to enhance customer experience and engagement. Our valued client...

42 Million Unanswered Phone Calls to Centrelink Captivate is here to help solve the problem of Centrelink's unanswered phone calls....

BUSINESS IMPROVEMENT THOUGHT OF THE DAY 02 JUNE 2017 20% of shoppers need to validate their choices. Understand the emotions...

PHONE CALL WAITING, VETERINARY CLINIC AMERICA Captivate had a referral from Vonage Business regarding a recently signed customer, 1st Pet...

Our CEO Mark Horwood, visited Melbourne Victoria, Australia early April this year. Here is a podcast of what he said...

PHONE TECHNOLOGY COMPANIES DEAL Australian technology company Captivate Connect has signed a deal to provide its unique dynamic phone call...

TELCOS MELBOURNE AUSTRALIA Captivate on Hold CEO Mark Horwood visited Melbourne in early April this year. The purpose of the...

Interactive Phone Call Waiting On-hold Messages Company Interactive On Hold is an illustration of the company’s continual evolution. Now as Captivate...

The benefits of Interactive On Hold phone messages explained in this podcast by telco CEO Mark Horwood. He says it...

Australian technology company, Captivate On Hold – a global leader in hosted telephony add-on services – is in the final...

New Innovative Phone Call Waiting On Hold Product Completes Interoperability Testing With the BroadSoft BroadWorks® Call Control Platform     PERTH:...