November 6, 2015

About Telco Business Phone Services Team

Australian telco phone support staffExperienced and Service Driven Telco

For over 18 years Captivate On Hold has provided professional scripting and voice talent for On Hold Messages, branded Interactive Voice Response (IVR) recordings, Auto Attendants and Music and Voice Productions. We pride ourselves on personal service and provide corporate branding, product promotion and a focus on customer loyalty needs for over 3,500 clients. Since Captivate’s inception in Perth, Western Australia, the organisation has expanded into New Zealand, Africa, South East Asia, South America and Europe.

Innovative with Phone Technology

Remaining at the forefront of technology in the delivery of broadcast standard audio, music and data content is Captivate On Hold’s goal. Audio content is continuously tested and measured for effectiveness and relevance, and the unique internet-based delivery enables rapid updates with no user intervention. Captivate’s software integrates seamlessly with multi-line phone systems (PBX), analogue, digital or VoIP platforms. This allows Captivate to service corporate and government entities, call centers and small to medium enterprises.

Why choose Captivate On Hold?

Your customers will be kept engaged, entertained and more receptive to marketing messages through our carefully blended mix of topical news, sports, weather and trivia that’s interspersed between your promotional messages.

Like what you hear?

Contact Captivate On Hold or request a free interactive phone call waiting demo and hear the difference.

Captivate’s Telco Management and Staff

 Dave ElliottMark Horwood Peter HorwoodRay ClarkLawrence BaylyKylie Cieslik