Automated Music On Hold Updates – How It Works

How It Works

Using the cloud, Captivate On Hold makes on hold messages, IVR and auto-attendant updates fast, effective and easy. There’s no need for IT intervention when Marketing wish to refresh your On Hold Messages.

 

Captivate’s Technology

  • Proprietary software technology is compatible with any PC or server in your office,
  • All you need is a soundcard and internet connection,
  • PC space requirements are minimal ensuring the PC can still be used for day to day tasks,
  • Captivate On Hold’s software integrates seamlessly with multi-line phone systems, analogue, digital or VoIP.

 

What It’s Not:

  • No chips, USB’s or CD’s to change – it all happens automatically via the internet,
  • No hardware to install,
  • No customer intervention needed to make updates.

 

 

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